The One-2-Many file sharing functionality for Rescue was not accessible

Incident Report for Rescue and GoToAssist

Resolved

Rescue and the One-2-Many file sharing function is fully operational now.

For about the last 90 minutes some customers might not have been able to access older files, this did not affect any new uploads. All files are now accessible as expected.

Posted Sep 13, 2018 - 21:36 UTC

This incident affected: Rescue.