GoToAssist Remote Support Maintenance
Scheduled Maintenance Report for Rescue and GoToAssist
The scheduled maintenance has been completed.
Posted May 29, 2021 - 07:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 29, 2021 - 06:00 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support v5 & Rescue Live Lens will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
May 29, 2021, 06:00 AM UTC to 07:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 1-hour maintenance window.

What to expect: During the maintenance window GoToAssist Remote Support v5 customers will experience 30 minute downtimes during the maintenance window, when trying to start a remote support session, or generate reports.

We would like to thank you for your patience and understanding during this time period
Posted May 26, 2021 - 15:01 UTC
This scheduled maintenance affected: GoToAssist Remote Support v5 and Rescue Live Lens.