GoToAssist Service Desk Maintenance
Scheduled Maintenance Report for Rescue and GoToAssist
The scheduled maintenance has been completed.
Posted Sep 25, 2021 - 09:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 25, 2021 - 06:00 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Service Desk will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
September 25, 2021, 06:00 AM to 09:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 3-hour maintenance window.

What to expect: Any customers who are utilising the GoToAssist Service Desk interface will experience 15 minutes downtime. Customers logged into GoToAssist Service Desk during this maintenance may be logged out and will need to log back in again.

We would like to thank you for your patience and understanding during this time period
Posted Sep 22, 2021 - 10:54 UTC
This scheduled maintenance affected: GoToAssist Service Desk.