Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 14, 2022 - 08:00 UTC
As part of our commitment to provide exceptional service and reliability to our customers, we wanted to inform you that GoTo will soon be adding a new IP range for our GoTo Products. As always, our teams will take all the appropriate actions to minimize service interruptions during these events.
Date and Time: Saturday, May 14th, 2022, at 08:00 AM UTC.
Duration: The time it will take for this to be completed is 1 hour.
Purpose: To provide a better and more scalable service to our customers.
Important Notes:NO downtime is expected, if you allowlist our Products by IP Range, it’s critical to add the new IP range to your Firewall/Proxy to avoid disruption with the service. Below is the new range and the link to our current IP ranges for your reference.
New Range: CIDR Notation: 188.8.131.52/20 Numeric IP Range: 184.108.40.206 - 220.127.116.11 Net-mask Notation: 18.104.22.168 255.255.240.0
Products that will take advantage of the new IP range: Rescue
Additionally, there will be NO product updates, feature enhancements, or code change taking place during this time.
We want to thank you for your patience during this period. If you have any further questions regarding this event, please feel free to contact the GoTo team.