GoToAssist Remote Support and GoToAssist Corporate Maintenance
Scheduled Maintenance Report for Rescue and GoToAssist
Completed
The scheduled maintenance has been completed.
Posted Apr 06, 2020 - 10:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 06, 2020 - 04:30 UTC
Scheduled
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support and GoToAssist Corporate will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: April 6th, 2020, 04:30 AM to 10:30 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 6 hour maintenance window.

What to expect: Any customers who are utilizing the GoToAssist Remote Support and GoToAssist Corporate interfaces will experience a 3-5 second window of intermittent downtime. Customers will not be able to create new sessions during this period. In flight sessions will not be affected.

We would like to thank you for your patience and understanding during this time period.
Posted Apr 04, 2020 - 15:55 UTC
This scheduled maintenance affected: GoToAssist Remote Support and GoToAssist Corporate.