Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 29, 2021 - 09:02 UTC
Scheduled
As part of our commitment to provide exceptional service and reliability to our customers, LogMeIn will be conducting service maintenance on the following date and time listed below. As always, our teams will take all the appropriate actions to minimize service interruptions during these events.
Purpose:
The certificate we use to sign SAML 2.0 authentication requests initiated from LogMeIn Rescue login page is about to expire on November 30th, 2021. Therefore, we will be renewing the certificate on: Monday, November 29th, 2021 9 AM - 10 AM UTC
What to expect: If your security policy requires that certain certificates issued by external service providers (such as LogMeIn Rescue) should be explicitly trusted in advance, you might need to add this certificate to your company’s Trusted Certificate Store before we start using the new one for digital signing.
1. If the technicians in your company are NOT using the SP-initiated login method: