The Network Operations Center has confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted 4 months ago. Sep 12, 2018 - 21:09 UTC
At this time, we have confirmed that internal tests are working fine and SMS delivery is operating normally. We are continuing to monitor the situation.
Posted 4 months ago. Sep 12, 2018 - 18:37 UTC
The Network Operations Center has identified an issue with our upstream SMS providers and we are currently taking corrective action to restore service. We will send another update soon.
Posted 4 months ago. Sep 12, 2018 - 17:00 UTC
The Network Operations Center is investigating reports that several customers using Rescue may be unable to use our application to its full potential. We are working to restore service as quickly as possible and will send another update soon.