Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 16, 2020 - 04:30 UTC
Scheduled
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support ,GoToAssist Corporate ,GoToAssist SeeIt and GoToAssist Service Desk Maintenance will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: February 16, 2020, 04:30 AM to 08:30 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 4 hour maintenance window.
What to expect: Any customers who are utilizing the GoToAssist Remote Support, GoToAssist Corporate, GoToAssist SeeIt and GoToAssist Service Desk interfaces will experience a 30 Minute period of intermittent downtime. Customers will not be able to create new sessions during this period. In flight sessions will not be affected.
We would like to thank you for your patience and understanding during this time period
Posted Feb 15, 2020 - 04:35 UTC
This scheduled maintenance affected: GoToAssist Remote support v4, GoToAssist Service Desk, GoToAssist Corporate, and GoToAssist SeeIt.