GoToAssist Corporate - GoFastChat and GoToAssist URLs not working
Incident Report for Rescue and GoToAssist
Resolved
We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Mar 12, 2022 - 21:51 UTC
Monitoring
Our engineers have corrected the issue and we are confirming that all services are functional. If you are still having difficulty accessing our site, we recommend that you flush the DNS on your system and try again.

We will continue to monitor the situation and will provide a final update shortly.
Posted Mar 12, 2022 - 17:44 UTC
Update
We are continuing to work on this issue towards resolution.
Posted Mar 12, 2022 - 14:55 UTC
Identified
Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Posted Mar 12, 2022 - 13:44 UTC
Investigating
We are actively investigating the issue with www.gofastchat.com, broker.gofastchat.com and www.gotoassist.me URLs

Our engineers are working to resolve the issue and will provide another update shortly.
Posted Mar 12, 2022 - 13:28 UTC
This incident affected: GoToAssist Corporate.
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