GoToAssist Remote Support and GoToAssist Service Desk Maintenance
Scheduled Maintenance Report for Rescue and GoToAssist
Completed
The scheduled maintenance has been completed.
Posted Feb 06, 2020 - 06:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 06, 2020 - 06:01 UTC
Scheduled
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support and GoToAssist Service Desk will be conducting emergency service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
February 06, 2020, 06:00 AM to 06:30 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 30-minutes maintenance window.

What to expect: Any customers who are utilizing the GoToAssist Remote Support and GoToAssist Service Desk interfaces will experience 10 minutes of service disruption. Customers will be unable to start the sessions and In-flight sessions may be affected during this time for GoToAssist Remote Support.

We would like to thank you for your patience and understanding during this time period.
Posted Feb 06, 2020 - 03:13 UTC
This scheduled maintenance affected: GoToAssist Remote Support and GoToAssist Service Desk.