Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 19, 2020 - 05:30 UTC
Scheduled
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support, GoToAssist Service Desk and GoToAssist Corporate will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: January 19, 2020, 05:30 AM to 12:30 PM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 7-hour maintenance window.
What to expect: Any customers who are utilizing the GoToAssist Corporate,GoToAssist Remote Support and GoToAssist Service Desk interfaces will experience 15 minutes of service disruption. Customers will be unable to start the sessions or log into their accounts. In-flight sessions may be affected during this time for GoToAssist Corporate and GoToAssist Remote Support, and Recording Uploads will be delayed.
We would like to thank you for your patience and understanding during this time period.
Posted Jan 15, 2020 - 12:31 UTC
This scheduled maintenance affected: GoToAssist Remote support v4, GoToAssist Service Desk, and GoToAssist Corporate.