Rescue - Intermittent connectivity issues
Incident Report for Rescue and GoToAssist
Resolved
Resolved - On 12/16/2020, from 10:55 UTC until 11:40 UTC, a small subset of Rescue customers might have experienced intermittent connectivity issues when trying to access the product.

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Dec 16, 2020 - 18:00 UTC