GoToAssist Service Desk Maintenance
Scheduled Maintenance Report for Rescue and GoToAssist
The scheduled maintenance is completed.
Posted 2 months ago. Aug 11, 2019 - 09:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 2 months ago. Aug 11, 2019 - 06:00 UTC
As part of our commitment to provide exceptional service and reliability to our customers, the GoToAssist Service Desk will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
August 11, 2019, 06:00 AM to 09:30 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 3hour 30 minutes maintenance window.

What to expect: Any customers who are utilizing the GoToAssist Service Desk interface will experience 15 minutes downtime. Customers logged into GoToAssist Service Desk during this maintenance may be logged out and will need to log back in again.

We would like to thank you for your patience and understanding during this time period.
Posted 2 months ago. Aug 07, 2019 - 08:09 UTC
This scheduled maintenance affected: GoToAssist Service Desk.