GoToAssist and Rescue System Status
All Systems Operational

About This Site

Welcome to LogMeIn's status page for LogMeIn Rescue, GoToAssist and GoToAssist Corporate. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

Rescue   Operational
90 days ago
100.0 % uptime
Today
GoToAssist Remote Support   Operational
90 days ago
100.0 % uptime
Today
GoToAssist Service Desk   Operational
90 days ago
100.0 % uptime
Today
GoToAssist Corporate   Operational
90 days ago
100.0 % uptime
Today
GoToAssist SeeIt   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 21, 2018

No incidents reported today.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
May 10, 18:45 UTC
Monitoring - Our engineers have corrected the underlying issues that were causing failures for GoToAssist Remote Support. We can now confirm that product is working as expected. We are monitoring the situation closely and will provide additional updates if the situation changes.
May 10, 17:59 UTC
Investigating - We are currently investigating reports that GoToAssist Remote Support customers may currently be unable to login or launch GoToAssist Remote Support sessions. Our Operations team is actively working to resolve this and we will provide another update shortly.
May 10, 16:52 UTC
May 9, 2018

No incidents reported.

May 8, 2018

No incidents reported.

May 7, 2018

No incidents reported.