GoToAssist and Rescue Status
All Systems Operational

About This Site

Welcome to the GoTo status page for Rescue, GoToAssist and GoToAssist Corporate. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.goto.com/ if you have questions or need additional assistance.

Rescue Operational
GoToAssist Remote Support v5 Operational
GoToAssist Remote support v4 Operational
GoToAssist Service Desk Operational
GoToAssist Corporate Operational
GoToAssist SeeIt Operational
Rescue Live Control Operational
Rescue Live Guide Operational
Rescue Live Lens Operational
Rescue Lens Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
GoTo Assist Corporate - Maintenance Dec 9, 2023 07:00-11:00 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Corporate will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
December 9, 2023, 07:00 AM to 11:00 AM UTC

Purpose:
This maintenance is to ensure and maintain system performance and stability.

Duration:
All maintenance will be performed within the 4-hour maintenance window.

What to expect:
Users will be unable to start or join support sessions while work is in progress and management center access will be unavailable. Inflight sessions will not be impacted.

We would like to thank you for your patience and understanding during this time period.

Posted on Nov 18, 2023 - 08:40 UTC
GoTo Assist Corporate - Maintenance Dec 10, 2023 07:00-11:00 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Corporate will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
December 10, 2023, 07:00 AM to 11:00 AM UTC

Purpose:
This maintenance is to ensure and maintain system performance and stability.

Duration:
All maintenance will be performed within the 4-hour maintenance window.

What to expect:
Users will be unable to start or join support sessions while work is in progress and management center access will be unavailable. Inflight sessions will not be impacted.

We would like to thank you for your patience and understanding during this time period.

Posted on Nov 18, 2023 - 08:41 UTC
Past Incidents
Dec 4, 2023

No incidents reported today.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.