GoToAssist and Rescue System Status
All Systems Operational

About This Site

Welcome to LogMeIn's status page for LogMeIn Rescue, GoToAssist and GoToAssist Corporate. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

Rescue Operational
RescueAssist Operational
GoToAssist Remote Support Operational
GoToAssist Service Desk Operational
GoToAssist Corporate Operational
GoToAssist SeeIt Operational
PromptAI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Dell & GoToAssist Corporate will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
March 26, 2019, 12:30 PM to 01:30 PM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 1-hour maintenance window.

What to expect: Customers may experience delays or brief periods of inability to access client build downloads.

We would like to thank you for your patience and understanding during this time period.
Posted on Mar 23, 00:02 UTC
GoToAssist Corporate Maintenance Mar 31, 05:00-05:10 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Corporate will be conducting a service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
March 31, 2019, 05:00 to 05:10 UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 10 minutes maintenance window.

What to expect: Any customers who are utilizing the GoToAssist Corporate interface will experience 10 minutes of downtime. During this time, customers will be unable to start GoToAssist Corporate sessions or log into their accounts. In-flight sessions will not be affected.

We would like to thank you for your patience and understanding during this time period.
Posted on Mar 14, 01:10 UTC
Past Incidents
Mar 26, 2019

No incidents reported today.

Mar 25, 2019

No incidents reported.

Mar 24, 2019

No incidents reported.

Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.