GoToAssist and Rescue System Status
All Systems Operational

About This Site

Welcome to LogMeIn's status page for LogMeIn Rescue, GoToAssist and GoToAssist Corporate. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

Rescue Operational
GoToAssist Remote Support v5 Operational
GoToAssist Remote support v4 Operational
GoToAssist Service Desk Operational
GoToAssist Corporate Operational
GoToAssist SeeIt Operational
Rescue Live Guide Operational
Rescue Live Lens Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 2, 2021

No incidents reported today.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021
Resolved - Starting from 07/28/2021 18:35 UTC until 07/28/2021 20:05 UTC - GoToAssist users were not able to update or add new payments methods. Users attempting to update or add payments received an error.

We have confirmed that the issue has been resolved completely by our third-party vendor and all systems are 100% operational at this time.
Jul 28, 20:30 UTC
Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.