Resolved -
We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Jul 7, 11:02 UTC
Monitoring -
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue to monitor the situation and will provide a final update shortly.
Jul 7, 10:59 UTC
Update -
Our engineers are continuing to work towards a resolution. We will provide another update once more information becomes available.
Jul 7, 08:22 UTC
Update -
Our engineers are continuing to work towards a resolution. We will provide another update once more information becomes available.
Jul 7, 01:15 UTC
Update -
Our engineers are continuing to work towards a resolution. We will provide another update once more information becomes available.
Jul 6, 17:20 UTC
Update -
Our engineers are actively working towards a resolution. We will provide another update shortly.
Jul 6, 15:58 UTC
Identified -
Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Jul 6, 15:05 UTC
Update -
Our engineers are actively working to resolve the issue and will provide another update shortly.
Jul 6, 14:27 UTC
Investigating -
We are actively investigating reports that GoToAssist SeeIt customers may be experiencing issues while launching the new sessions.
Our engineers are working to resolve the issue and will provide another update shortly.
Jul 6, 13:41 UTC