We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Jan 08, 2020 - 00:51 UTC
Monitoring
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue to monitor the situation and will provide a final update shortly.
Posted Jan 08, 2020 - 00:00 UTC
Update
We are still actively investigating reports that some Rescue customers may be experiencing issues with network latency in India region.
Our engineers are working to resolve the issue and will provide another update shortly.
Posted Jan 07, 2020 - 23:55 UTC
Investigating
We are actively investigating reports that some Rescue customers may be experiencing network latency in India region.
Our engineers are investigating the issue and will provide another update shortly.