GoToAssist Remote Support v5 - Maintenance
Scheduled Maintenance Report for Rescue and GoToAssist
The scheduled maintenance has been completed.
Posted Jul 30, 2023 - 09:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 30, 2023 - 05:00 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoTo Assist Remote Support v5 team will be conducting service maintenance on the following date and time listed below.

Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: July 30th, 2023, 5:00 AM UTC to 9:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4-hour maintenance window.

What to expect: During the maintenance window, customers will not be able to start or join GoToAssist Remote Support v5 and LiveLens sessions. Unattended devices will be unavailable, and login may not work intermittently.

We would like to thank you for your patience and understanding during this time period.
Posted Jul 14, 2023 - 10:18 UTC
This scheduled maintenance affected: GoToAssist Remote Support v5 and Rescue Live Lens.