GoToAssist Remote Support v5 Maintenance
Scheduled Maintenance Report for Rescue and GoToAssist
The scheduled maintenance has been completed.
Posted Feb 02, 2023 - 08:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 02, 2023 - 08:00 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support v5 will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: February 02, 2023, 08:00 AM UTC to 08:30 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 30 minutes maintenance window.

What to expect: During the maintenance window GoToAssist Remote Support v5 customers will not be able to start a session with the support key (using the 9-digit session pin) for a 5 minutes period during the entire maintenance window. In-flight sessions will be affected for a 5 minutes period.

We would like to thank you for your patience and understanding during this time period.
Posted Jan 27, 2023 - 12:36 UTC
This scheduled maintenance affected: GoToAssist Remote Support v5.