GoToAssist Remote Support v5 and Rescue Live Lens - Maintenance
Scheduled Maintenance Report for Rescue and GoToAssist
Completed
The scheduled maintenance has been completed.
Posted Jul 09, 2022 - 09:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 09, 2022 - 05:00 UTC
Scheduled
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support v5 and Rescue Live Lens will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: July 09, 2022, 05:00 AM UTC to 09:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4-hour maintenance window.

What to expect: During the maintenance window GoToAssist Remote Support v5 and Rescue Live Lens customers will experience intermittent issues when trying to login, start or join sessions and unattended devices will be unavailable.

We would like to thank you for your patience and understanding during this time period.
Posted Jul 07, 2022 - 23:08 UTC
This scheduled maintenance affected: GoToAssist Remote Support v5 and Rescue Live Lens.