GoTo Assist Remote Support and GoTo Assist Service Desk - Maintenance
The scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
As part of our commitment to provide exceptional service and reliability to our customers, GoTo Assist Remote Support and GoTo Assist Service Desk will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: April 17, 2023, 2:30 AM UTC to 7:30 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 5-hour maintenance window.
What to expect: During the maintenance window, GoTo Assist Remote Support and GoTo Assist Service Desk customers may experience intermittent difficulties when trying to initiate a trial or modify their subscription plan.
We would like to thank you for your patience and understanding during this time period.
This scheduled maintenance affected: GoToAssist Remote Support v5, GoToAssist Remote support v4, and GoToAssist Service Desk.