GoTo Assist Service Desk - Website not loading
Incident Report for Rescue and GoToAssist
From January 24, 10:07 PM UTC until 10:26 PM UTC, GoTo Assist Service Desk customers may have experienced a 502 error while trying to use the website This was also affecting the application itself. Immediately after the root cause of the issue was discovered, it was promptly fixed.

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Jan 24, 2023 - 22:30 UTC