RescueAssist, GoToAssist Remote Support, GoToAssist SeeIt - Admin Center not working
Incident Report for Rescue and GoToAssist
Resolved
We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Apr 15, 2020 - 15:15 UTC
Monitoring
Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Posted Apr 15, 2020 - 14:43 UTC
Identified
Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Posted Apr 15, 2020 - 14:17 UTC
Update
Our engineers continue to investigate the issue and will provide another update shortly.
Posted Apr 15, 2020 - 13:58 UTC
Update
We are continuing to investigate this issue.
Posted Apr 15, 2020 - 13:02 UTC
Investigating
We are actively investigating reports that some RescueAssist, GoToAssist Remote Support and GoToAssist SeeIt customers may be experiencing issues when trying to use the admin center.

Our engineers are working to resolve the issue and will provide another update shortly.
Posted Apr 15, 2020 - 12:45 UTC
This incident affected: RescueAssist, GoToAssist Remote Support, and GoToAssist SeeIt.