GoToAssist Service Desk Maintenance
Scheduled Maintenance Report for Rescue and GoToAssist
The scheduled maintenance has been completed.
Posted Jul 10, 2022 - 10:31 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 10, 2022 - 04:30 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Service Desk team will be conducting service maintenance on the following date and time listed below.

Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
July 10th 2022, from 4:30 AM to 10:30 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 6 hours maintenance window.

Expected downtime: 5 minutes

What to expect: GoToAssist Service Desk customers may not be able to initiate sessions for a 5 minute period during the maintenance window. GoToAssist Service Desk sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time period.
Posted Jun 23, 2022 - 10:26 UTC
This scheduled maintenance affected: GoToAssist Service Desk.