GoToAssist Corporate - Unable to initiate sessions
Incident Report for Rescue and GoToAssist
On July 19, 2023, from 08:25 AM UTC until July 20, 2023, 08:06 AM UTC, a subset of GoToAssist Corporate customers may have experienced issues while trying to start a session. Immediately after the root cause of the issue was discovered, it was promptly fixed.

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Jul 20, 2023 - 08:30 UTC