Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 18, 2020 - 05:00 UTC
Update
*This maintenance activity has been Canceled, hence there will be no downtime with the product. We will keep you posted on the new schedule*
Posted Oct 17, 2020 - 10:15 UTC
Update
This activity has been Canceled.
Posted Oct 17, 2020 - 10:11 UTC
Scheduled
*The below maintenance activity has been Canceled, hence there will be no downtime with the product. We will keep you posted on the new schedule*
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support, GoToAssist Dell & GoToAssist Corporate will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: October 18, 2020, 05:00 AM to 09:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 4-hour maintenance window.
Expected Downtime : 30 minutes
What to expect: Users will be unable to start or join support sessions and management center access will be unavailable at some point during the 4 hour window for a 30 minute period. Inflight sessions will not be impacted.
We would like to thank you for your patience and understanding during this time period.
Posted Oct 05, 2020 - 16:14 UTC
This scheduled maintenance affected: GoToAssist Remote Support v5, GoToAssist Remote support v4, and GoToAssist Corporate.